Glossary

What is an ideal customer profile?

An ideal customer profile describes the specific type of customer your product serves best — concretely enough to decide who to build for, sell to, and ignore. At MVP stage, the ICP is the single most leveraged scope decision you make.

What a usable ICP includes

'SMBs' is not an ICP. Specificity is the entire value.

  • Who they are: role, company size, industry, context
  • The trigger: what just happened that makes them look for you
  • Current alternative: what they use today and why it fails them
  • Reachability: where they can actually be found

ICP and MVP scope

Every widening of the ICP widens the product. An MVP for 'fitness coaches with 10–50 online clients' can be sharp; one for 'the fitness market' cannot.

Practical answers

Questions founders ask before moving forward.

How narrow should an early ICP be?

Uncomfortably narrow. You can expand after the narrow segment activates and retains — expansion is easy, focus is not.

ICP vs persona — what's the difference?

The ICP defines which customers fit the business; personas describe the humans inside that fit. ICP first, personas second.

Related pages

Continue through the cluster.

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Next step

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