Glossary

What is feature creep?

Feature creep is the steady accumulation of features after launch until the product loses the clarity that made it valuable. Every addition is individually defensible; collectively they bury the core workflow under options.

What it actually costs

The price isn't just engineering time — it's paid by every user, forever.

  • Onboarding gets longer as the surface grows
  • The core workflow competes with its own settings
  • Each feature multiplies maintenance and QA cost
  • Positioning blurs: a tool for everything is for no one

The discipline that prevents it

Features should earn their place with evidence and pay rent in usage.

  • Every addition cites the metric it should move
  • Sunset reviews: usage below threshold gets removed
  • 'Won't build' lists survive after launch, not just before
  • Customer requests get mapped to problems before solutions

Practical answers

Questions founders ask before moving forward.

Isn't more functionality always more value?

No — value is the outcome divided by the effort to reach it. Features that don't serve the core job raise the effort for everyone.

How do I say no to feature requests?

Translate the request to the underlying problem, check it against the ICP and north star, and keep a public-ish roadmap so 'not now' has context.

Related pages

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